AI Cloud
AI is just the tip of the spear. You need real-time access to all your customer data, powerful analytics, and automation across your business to make AI work for you. And a trusted architecture that’s got your back. Salesforce Einstein is your solution to get started with generative AI now.
Accelerate Growth with Trusted AI
Sell faster, smarter, and more efficiently with Sales Cloud, the #1 AI CRM built on the Einstein 1 Platform. Empower entire sales teams with data from any source and trusted AI for sellers, leaders, ops, and even partners. Engage buyers effectively, improve seller productivity, close deals faster, and grow revenue on the most complete sales platform.
Reimagine service with trusted AI
Transform how service teams deliver value across every customer touchpoint with Service Cloud built on Einstein 1. Increase customer satisfaction, deflection, and maximize service efficiency with the most complete platform — from self-service to the contact center to the field.
Marketing Software by Salesforce Marketing Cloud
Get to know your customers through unified profiles. Personalise offers across any channel with AI. Build lasting relationships that drive business growth. See how top brands activate data and AI with Salesforce to grow customer relationships.
Power growth everywhere with Commerce Cloud
Scale commerce with confidence on the most complete platform. Simplify everything from setting up your digital storefront to driving sales on any customer touchpoint with AI and automation powered by the Einstein 1 Platform.
Salesforce Data Cloud
Data Cloud is the hyperscale data engine that brings all of your company’s data to Salesforce. Data Cloud enables you to build a comprehensive, 360-degree view of your customers across all products, services, and interactions, ensuring all of your employees can quickly access and easily act on centralised, real-time information about their customers. Natively integrated into the Einstein 1 Platform, companies can power automation, activation, analytics, and action across the world’s #1 AI CRM. Data Cloud is the trusted foundation to ground generative experiences in customer data, the key to ensuring safe, accurate, and useful results.
Do more with your data with scalable insights from Tableau
Boost productivity and decision-making with the world’s leading AI-powered analytics platform from Salesforce. Tableau makes it easy to understand and act on data wherever you work. Set your organization apart with analytics. Get the State of Data and Analytics report to see why improving data quality is the #1 priority for leaders. Get this and other strategic insights from 10,000+ business, analytics, and IT professionals. Tableau is a leader for Analytics and Business Intelligence Platforms
MuleSoft : AI-powered experiences start with integration and automation
MuleSoft’s unified platform provides the essential building blocks for connected experiences, products, and services. Integrate all your data, systems, or AI models, and automate any task or process to transform your business and drive real value. Salesforce customers trust MuleSoft’s unified integration, automation, and API management platform to close data silos and automate end-to-end processes across teams, technologies, and systems.
Slack is the AI-powered platform for work
Slack brings conversations, collaboration, and automation together with trusted AI, right where you’re already working. Empower your teams to speed up processes and deliver big results, from the back office to the road, with customer data and insights at their fingertips. Slack is where work happens for teams that move fast, stay aligned, and achieve the impossible for their companies. And now, Slack is the natural conversational interface for trusted AI that boosts productivity for every employee, right in the flow of work.
Einstein 1 Platform
The bold new future of enterprise AI requires a new type of platform. One that can handle terabytes of disconnected data, gives you the freedom to choose your AI models, and connects directly into the flow of work, all while maintaining customer trust.
The Einstein 1 Platform unifies your data, AI, CRM, development, and security into a single, comprehensive platform. It empowers IT, admins, and developers with an extensible AI platform, facilitating fast development of generative apps and automation.
Power growth everywhere with Commerce Cloud
Reduce emissions with trusted analytics from a trusted platform. Analysing carbon emissions from energy usage and company travel can be daunting and time-consuming. With all your data flowing directly onto one platform, you can efficiently quantify your carbon footprint across Scope 1, 2, and 3 emissions. Formulate a climate action plan from a single source of truth on Customer 360. Then easily measure and manage your plans.
Find, win and keep customers with the CRM for Small Business
Grow your small business and build lifelong customer relationships today all on one platform. Take the first step with Starter Suite and get the tools you need to grow your business and teams with Starter Suite. It’s the all-in-one solution for marketing, sales, and service. Scale as your needs evolve with small business solutions and explore additional features and functionality to help your small business thrive.
Your Salesforce Partner
Find the right Salesforce expertise! 70% of Salesforce implementations benefit from the knowledge of consulting partners. SID Information Technologies matches your specific needs across Salesforce products, industries, and services. Start with us today and accelerate your business growth.
Salesforce Customer Success
Reach your goals with expertise from Salesforce Customer Success. When you invest in Salesforce, we deliver more than technology. Salesforce Customer Success gives every customer access to resources and expertise from the world’s
most extensive success ecosystem.
What is Salesforce Customer 360?
Customer 360 is the breadth of Salesforce technology — one integrated CRM platform to bring your company and customers together — from anywhere. Customer 360 unites your marketing, sales, commerce, service, and IT departments with shared, easy-to-understand data on one integrated CRM platform. With a single view of your customer, your teams can create connected, personal customer experiences that build stronger relationships.
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